Job Summary (Primary purpose of this Role):
The Senior Product Manager, Digital Health Platform will play a crucial role in driving the expansion and evolution of our Health Platform Services. This role is critical to our strategic direction and future growth, with the objective to providing our members a rewarding, seamless, and outcome-driven healthcare experience. The position involves leading our partnership initiatives, managing key health platform integrations, and continuously driving our Digital Health Platform Vision.
Essential Responsibilities: (Allocate the percent of total working time spending on each accountability, which should add up to 100%)
Individual Responsibilities:
– 1. Health Platform Partnership Initiative Delivery (50%): Drive the successful delivery of health platform partnership initiatives by ensuring alignment strategic objectives
– 2. Health Platform Partner Management (10%): Manage relationships with existing partners and forge new strategic alliances, ensuring smooth collaboration and the integration of services
Shared Responsibilities:
– Health Platform Partnership Roadmap Planning and Prioritization (20%): Collaborate with key internal stakeholders to plan and prioritize the health platform partnership roadmap, aligning with strategic objectives
– Health Platform Integration and Development (20%): Lead the continuous development and integration of the Digital Health platform, ensuring seamless user experience, scalability, and business alignment.
Job Duties:
Partnering internally with cross-functional teams and externally with healthcare partners, you will build, prioritize, and implement digital health partnership opportunities:
• Drive the development, prioritization, and implementation of digital health partnership opportunities in collaboration with cross-functional teams and external healthcare partners
• Identify, scope, prioritize, and implement platform integration initiatives based on business value and strategic objectives
• Partner with product, design, and engineering leaders to devise cross-functional platform service strategies
• Develop and lead detailed execution and integration plans across enterprise-wide, cross-functional teams, as well as key third-party partners
• Provide thought leadership on identifying key players and growth opportunities within the overall health ecosystem
• Ensure an exceptional digital customer experience, alongside with data-driven recommendations as part of members accessing Health Platform services
Soft skills required:
– Demonstrated ability and confidence to deliver and present to senior leadership
– Strong communication skills with the ability to simplify complex technical issues into understandable concepts
– Exceptional relationship-building skills to forge effective working relationships with business unit leaders, and external partners
– Ability to work under pressure, manage multiple competing priorities, and adapt to changing demands
– High level of self-motivation with a strong sense of responsibility and accountability
Must have requirements:
1. Minimum of 7+ years of relevant experience, including digital product partnership, platform development, integrations, or comparable roles
2. Comprehensive understanding and experience with platform services, integrations, architecture, and/or assets
3. Proven experience integrating and scaling services and solutions
4. Highly developed financial acumen and business orientation
Nice to have requirements:
1. Bonus: Experience with implementing Fast Healthcare Interoperability Resources (FHIR)
Education;
– University degree. An MBA or other business-oriented education would be beneficial. Engineering educational background is preferred.