Location Address: Hybrid (1 day/week), 44 King St. W.
Contract Duration: 6 months
Extension: Possible
FTE: Possible
Number of Positions: 1
Schedule Hours: 9am – 5pm, Monday – Friday, 37.5 hrs per week
Typical Day in Role / Responsibilities:
• Work closely with end users, and business teams to understand business needs, conduct gap analysis and requirements assessments as needed
• Partner with Architecture on understanding the design and integration
• Create impact analysis document, User stories, Design workflows for implementation
• Deliver and enhance new and current solutions and applications
• Be involved in the full life cycle of a project, responsible for producing actionable and complete specifications, writing production quality code, and implementation
• Understand existing database schema, identify gaps and recommend solutions
• Design test sets and automate where possible, including functional and non functional testing, regression testing as well as performance testing
• Support the solution in production (as needed)
• Improve the end user experience by finding scalable solutions and addressing complex ad hoc queries.
• Effectively communicate with technical and non-technical audiences
• Coach and train end users (as needed).
• Participate and run SCRUM Meetings (as needed).
Candidate Requirements/Must Have Skills:
1. 8+ years’ experience as a BSA, with 3+ years’ experience as a technical lead
2. 2+ years’ recent experience integration testing in Salesforce CRM platform with other external applications
3. 3+ years' experience writing intermediate SQL queries
Nice-To-Have Skills:
– Financial services experience is a plus around AML, KYC, and/or Compliance
– Capital Markets experience is a plus
Soft Skills:
– Excellent communication skills to work across different business lines and with different users
– Strong ability to work under pressure
– A ‘go getter’ personalities who can solve problems and think outside the box.
Best vs average: The ideal candidate will have very strong Salesforce experience. They would be a strong lead, who has significant experience with integration and enterprise level solutioning.
Degrees or certifications:
• Bachelor's degree in a technical field (logical reasoning) such as computer science, computer engineering or related field. If not from a technical field, please ensure they have sufficient experience in similar roles supporting integration.
• Salesforce Certifications – Salesforce Admin is a plus
• Structure and Format:
– 1st round: Video interview, panel discussion (technical and behavioral), 45-60mins
– 2nd round: Interview with Director (as needed), 30 mins
• Hiring Manager’s availability to interview: ASAP
Additional Notes:
– This is not a people management role, we are seeking a Salesforce SME/ technical solutioning lead
– Lead title is not required so long as scope of work in recent roles matches level of request.