Business Analyst – Senior
Downtown Toronto – Hybrid – 3 days onsite
1. Business Analyst Skills (25%)
· Leading and conducting business analysis to assess problems/opportunities and documenting the business requirements in such a way that I&IT solutions can be determined.
· Understanding of systems environments, business analysis and change management in projects or programs related to integrated multi-ministries’ government services.
· Applying re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
· Leading and conducting business analysis at varying levels of detail appropriate to the project and phases of project, aligning with government Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.
· Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.
· Interacting with business stakeholders and subject matter experts to understand their requirements through gathering, documenting, and analyzing business needs and requirements.
· Advising on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.
· Knowledge and experience in preparing detailed analysis and recommendations to ensure compliance with appropriate public sector, industry and international standards on security, privacy and accessibility.
2. Systems Development Methodologies (25%)
· Developing strategies, preparing business cases and cost-benefit analysis, and conducting feasibility studies for business I&IT initiatives.
· Developing sound processes for requirements gathering including but not limited to JAD sessions, interviews, mock-ups, etc.
· Conducting business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects.
· Monitoring progress, resolving problems and reporting regularly to management and stakeholders.
· Developing performance measures and traceability matrices for business analysis evaluation and conducting follow-up.
· Experience developing strategies, preparing business cases and cost-benefit analysis.
· Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement.
· Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope.
· Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
3. Technical Capabilities (25%)
· Knowledge of theory and principles of systems design and development, programming concepts and languages, and related methods, techniques, practices and standards.
· In-depth knowledge of WCAG 2.0 Standards and AODA Compliancy levels
· Knowledge and experience creating Wireframes, Use Cases, User Stories for designing appropriate technology solutions.
· Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping.
· Experience with architectural framework system, Zachman Framework.
· Checkpoints, TRA, PIA, Component architecture, Design patterns.
· Thorough experience with Logical and Physical Architecture artifacts.
4. Communication and Relationship Management Skills (25%)
· Demonstrated communication, consultative and advisory skills to act as a lead technical resource and provide expertise to ongoing contacts between various internal and external stakeholders.