The Role:
• Lead and manage end to end technology solutions and service delivery to Canadian Payroll Portfolio on our SAP Payroll solution
• Liaison with our Payroll AMS Vendor and our internal Integration teams to deliver technical SAP Payroll solutions
• Provide highly specialized technical expertise in the analysis, design, development, configuration and support of SAP Payroll
• Formulates and defines systems scope and objectives based on each user needs and a good understanding of applicable HR business systems, industry requirements and regulatory requirements (i.e. OSFI, PII, SOX, etc.).
• The incumbent is responsible for the resolution of complex business problems and must work under tight deadlines, conflicting priorities and changing project requirements. This includes managing multiple small projects, participating in and/or managing specific sections of large projects, and providing ongoing support to all assigned units worldwide (utilizing Agile methodologies where applicable).
• Devises or modifies procedures to solve complex business problems. Includes analyzing business and user needs, documenting requirements, and translating them into systems requirement specifications.
• Review processes, recommend and implement changes to increase efficiencies.
Accountabilities:
1. Independently resolve complex, multi-faceted problems to meet the business needs, by applying their HR and technological knowledge to the design of methodologies, models, and/or systems solutions. This may involve rapid prototyping, with requirements and solutions developed on an iterative basis that provides interim deliverables until a final production solution is created. This includes conducting research and analysis, accurately and clearly defining user requirements and processes, participating in the reengineering of the HR business process work flows and liaising with the users.
2. Manage multiple small HR technology projects and/or manage specific sections of large projects to implement technology solutions to HR business problems. This involves planning and scheduling resources, developing detailed project plans, monitoring progress against planned objectives and securing consensus and co-operation from users and senior management. Ensure each project delivers quality products/functions in a timely manner which meets HR business requirements and provides an enhanced employee experience.
3. Participate in the systems implementation process by interpreting business requirements into technical specifications, systems analysis, documenting detailed reporting requirements, configuration of HR vendor software, ensuring integration with existing related HR systems, developing test strategies and test cases, performing testing, defining user procedures and workflows, developing conversion and implementation strategies, verifying conversion, providing user documentation, providing user training, and providing post-implementation support.
4. Participate and execute on Quality Assurance (QA) test strategies for assigned projects/initiatives to ensure the planned testing is comprehensive and consistent with the business requirements. Support and execute QA testing by running test cases along with analyzing defects to: (i) provide clarification of business requirements; (ii) provide clarification of technical specifications; (iii) define which defects need to be resolved for implementation; and (iv) negotiate the severity classification of defects with the user.
Must Have Skills:
• 8-10+ years IT experience in BA/project management/QA/relevant capacity
• 5+ years’ technical experience with SAP Payroll on premise (ECC) and/or ECP in recent years
Nice-To-Have Skills:
• English language is required, Spanish is an asset
• Knowledge of the replication process from Employee Central to SAP Payroll
Degrees or certifications:
• Bachelor’s degree in a related field required
• Certified in SAP HCM is a plus