Business Analyst
Typical Day in Role:
• Work with the business to identify gaps and enhancements to the business instances’ knowledge bases and work with the development team to implement the changes.
• The incumbent is responsible for providing product/project/initiatives status to the product manager and management team and raising any escalated issues promptly.
• Participate in the product implementation by developing and documenting test cases, performing integration testing, raising defects, and providing end-user documentation for the product changes.
• Identify enhancements for Athena.
• Responsible for creating end users’ stories in JIRA or similar product management software to manage the Agile projects.
• Provide post-implementation support (Hypercare) by tracking, analyzing, monitoring, and reporting project and application-related problems and issues.
• The incumbent is an active contributor to designing sustainable DevOps. The Product analyst is required to come up with best practices and procedures.
• Must possess good listening and communication skills to work effectively with end-users and project team members.
Candidate Requirements/Must Have Skills:
• 8 + years of experience in generating Power BI presentations from scratch and working with other Microsoft products.
• 5-8 years of relevant work in or experience in delivering Technical Products/Business Solutions
• 5-8 years of experience working with Systems and process knowledge of Software Development Lifecycle (Agile) and Project Management
• 5-8 years of experience in conducting business analysis and documenting business requirements for medium to large-size projects.
• Excellent written and communication skills to clearly express concepts and ideas.
Nice-To-Have Skills:
1) 5-8 years of prior experience in these Business lines (CB, GBM, IB) and Processes and Technologies nice to have.
2) Project management and business analysis certificate
Soft Skills Required:
• Collaboration in diverse teams and settings
• Passionate about Innovation and Innovative technologies
• Being able to work up- down within the organization
• Excellent written and communication skills to clearly express concepts and ideas.
• Ability to work as part of a team, as well as work independently with minimal direction.
Education & Certificates:
• Post-secondary education is required but would be preferred in a related field