Delivery Manager/Scrum Master
Typical Day in Role:
• Work with a team to identify roadmap/feature dependencies and impediments. Being accountable for tracking the dependencies and impediments and removing them to enable the team: surface, track, escalate
• Guide and coach the team to follow agile practices
• Regularly communicate with other Squads to ensure tactical story alignment and identifies/tracks dependencies between the team.
• Facilitate discussion, decision making, and conflict resolution. Build a trusting and safe environment where problems can be raised and resolved.
• Assists in the identification and mitigation of project risks.
• Identifies and acts on coaching opportunities at the individual and team level.
• Conducts regular assessments of a team Agile Maturity and uses the results to guide them to improved performance.
• Facilitate agile ceremonies (Daily Scrum, Backlog Refinement, Sprint Planning, Sprint Review, and Retrospective) and longer-term planning exercises (Release Planning, Release Train Planning).
• Support the Product Owner, especially with respect to story grooming and maintaining the product backlog.
• Pro-actively identify and mitigate risks using Agile best practices and project deliverables
• Needs to forecast the numbers of deliverables, which is based on evidence and reliable source.
• Needs to be expert in estimating and planning. Knows how to create useful, reliable and practical plans for software development projects
• Provide regular, standardized reporting for team performance: velocity, stories completed and project status.
• Work closely with the Finance to ensure the alignment of budgets, spend and forecasts. Also, Support budget tracking and variance mitigation efforts for the delivery team
• Coordinate operation readiness activities with associated teams (security, infrastructure, network, etc)
• Oversee and coordinate software release activities.
• Active participation and help assist in timely decision making in defining product backlog (working with Product Owner, Business Analyst); alignment to overall product architecture and technical design (working with Architect and Tech Leads)
• Provide regular, standardized reporting for team performance: velocity, stories completed and project status.
• Regularly reviewing sprint review and retrospective feedback and action items with them ensuring they are laser focused on efficient, quality engineering delivery
Candidate Requirements/Must Have Skills:
1. 10+ years of previous combined experience as a Delivery Lead/Delivery Manager/Senior PM with Scrum experience
2. 5+ years’ experience with backlog tracking, Scrum and Kanban based metrics, task definition, story splitting.
3. Demonstrated experience with software development processes and procedures to understand the team needs – SDLC
4. 3+ years’ experience working in an Agile environment, with common development practices and in service-oriented environments
5. 3+ years hands-on experience leading release management activities for successful delivery of product launches and working with the team on day-today activities
Nice to have Skills:
1. 2+ years’ experience as a Scrum Master
2. A big plus is experience as Delivery Lead role
3. Experience as a Program Manager working with multiple complex initiatives, within banking
4. Working experience in JIRA/Confluence
5. Experience with System Design and work independent of Architect on creating pragmatic solutions to technical problems, working with the scrum team.
Soft Skills Required:
• Great communication skills -oral and written
• Demonstrated high level of analytical and problem-solving skills
• Diplomatic yet willing to have hard conversations with team members, products owner and delivery partners when there are challenges, issues impeding delivery execution – people skills
• Solid analytical and critical thinking skills with an ability to communicate at levels with all key organizational partners
• Need to be able to hit the ground running
Education:
• Bachelor’s Degree – Software Engineering, Computer Science or equivalent an asset
• CSM an asset
• PMP an asset
• Scrum At Scale an asset