Contract Duration: 11/18/2024 to 05/16/2025
Possibility of extension & conversion to FTE – Yes (6 month)
Number of Positions: 1
Schedule Hours: 9am-5pm Monday-Friday; standard 37.5hrs/week
Possible OT – Yes
Story Behind the Need –
Business group: Cybersecurity Operations – provisioning resources with remote access management within the bank globally.
Project: They will work on VPN modernization. It will be going under MS Azure, Entra ID vs entrust certificates. They will be provisioning remote access for day to day operations
Reason: Additional
Typical Day in Role:
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
• Follow established processes
• Provisioning, 2nd-line support of MFA Hard and Soft tokens, VPN PKI certificates and One-Time/Multi-Time Verification Codes, as requested/approved by GIAM Manager
• Process urgent terminations as directed by intake team or management team
• Utilize troubleshooting skills to understand systems’ issues and the potential root causes
• Utilize organizational knowledge to understand the teams and interactions involved in relevant systems/processes
• Demonstrate personal accountability for assigned initiatives and daily processes
• Demonstrate effective communication skills, and present improvement ideas up to Director level
• Coordinate with 1st & 3rd level support when applicable and provide resolution recommendations to management
• Escalate all high priority issues affecting availability, customer impact and user impact to the Senior Manager
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Champions a high-performance environment and contributes to an inclusive work environment.
• Complete work / tasks, as assigned
Candidate Requirements/Must Have Skills:
• 8-10 years of working experience as an IT Security Analyst
• Strong knowledge of VPN concepts and platforms
• 5 years of working experience in MS Office especially excel.
• 1-3 years of experience in PKI certificate distribution
• Strong verbal and written communication skills are essential
Nice-To-Have Skills:
• Knowledge of Python scripting is an asset.
• Intermediate knowledge of network technology/topology
Soft Skills Required:
• Ability to work as part of a team, as well as work independently or with minimal direction
• Strong organizational skills
Education:
• College degree/Diploma in Computer Science or technical equivalent
• CISSP is an asset.
Best VS. Average Candidate:
Having a CISSP certification, MS Azure fundamentals and cloud courses will stand out
Candidate Review & Selection
1st round – Teams – 1 hour –HM and panel (Technical and soft skills)