Network Administrator
Responsibilities
· Provide high level technical expertise to support the network operations team in all activities.
· Provide technical assistance, training and mentoring to junior level administrators.
· Provide high quality internal and external customer service surrounding the company values.
· Design, implement and support of LAN, WAN, Switching/Routing, Data Center infrastructure including Cisco ACI, Next-Gen firewalls (Ideally Palo Alto) including IPS, DDoS infrastructure, etc.
· Ensures all network infrastructure engineering patterns are appropriately designed to meet our SLA requirements.
· Responsible for writing and reviewing change request as a part of the change management process.
· Provide recommendations for improving overall network performance.
· Participation in the documentation processes including network diagrams, staff contacts, vendor contacts, utilization of monitoring/resource/inventory management tools.
· Collaborates with managers to develop standards in line with the company guidelines and monitoring those standards.
· Assisting with the resolution of escalated issues and actively participating in problem management activities.
· As a member of the network & security operations team participate in an on-call support rotation to ensure 24x7x365 coverage for critical core and customer infrastructure.
· Overtime in the event of emergencies is required.
Required skills
· Degree or Diploma in Networking or Technology.
· 10+ years experience in IP-based large environment strongly preferred.
· Strong hands-on experience Cisco network hardware, software, LAN/WAN and Data Center infrastructures and connectivity.
· Demonstrated in-depth understanding of the TCP/IP protocol, specifically relating to the routing of IP packets (BGP, EIGRP, MPLS)
· Demonstrated ability to work effectively in a team environment, in an organized, methodical, and pleasant manner
· Ability to take ownership and co-ordinate resolution of network related problems
· Provide expert technology platform support of change control process including impact analysis, method of procedure review, implementation, and verification
· Outstanding analytical and methodical troubleshooting skills
· Effective oral and written communication skills
· Customer service focused and portrayed energy, professionalism, and welcoming characteristics.
· Ability to meet deadlines and handle sensitive and pressured situations.
· Ability to identify issues and help develop strategy and tactical plans for various department initiatives.
· Ability to prioritize and organize effectively.
· Excellent analytical, conceptual, and problem-solving abilities.
· Excellent documentation and communication skills.
· Expert level knowledge of network administration, architecture, and engineering in mission critical environments.
Assets
· Networking and Security certifications
· Knowledge of a wide variety of network security equipment and technologies including but not limited to; firewalls (Cisco ASA, Palo Alto), IPS, DDoS mitigation, etc.
· Experience with Cisco ISE, automation (like ansible),
· Bilingual (French and English)