Hiring Manager: Senior Manager, Commerce
Location Address: Hybrid – Toronto – 2 days / month – open to fully remote candidates, preference for candidates in GTA
Contract Duration: ASAP to 01/31/2025 – approx. 3 months
Number of Positions: 1
Schedule Hours: 9am-5pm Monday-Friday; standard 37.5 hrs/week
Reason: New project
Candidate Value Proposition:
The successful candidate will have the opportunity to gain valuable experience at a top 5 Canadian bank and will be playing a critical role as the centre of excellence for a key eCommerce initiative – Gaining them visibility within the team and across the organization.
Typical Day in Role:
• Complete web content requests assigned as per the project plan on time and in accordance with the Bank’s quality, branding, accessibility, and design guidelines. Hires will spend the majority of their day authoring in our web content management platform (AEM). Request will be of low to medium complexity.
• Monitor and maintain site health (site quality, accessibility, and SEO scores) across all pages they’ve been assigned as per the project plan.
• Communicate early and often with project manager and other stakeholders in order to capture new requirements and escalate any blockers.
• Coordinate with cross-functional partners on authoring best practices and page content recommendations
Candidate Requirements/Must Have Skills:
1) 10+ of content management experience
2) 3+ years’ experience with UX design – ensuring website content has a consistent look and feel and is formatted to established standards (demonstrated in project work)
3) 2+ years’ experience with HTML and CSS
Nice-To-Have Skills:
1) Experience using Adobe Experience Manager is preferred
2) Demonstrated understanding of the impact of content and can use SEO to analyze website traffic and user engagement metrics to drive optimizations
3) Practical experience with Agile development methodologies
Soft Skills Required:
• Good communication skills – successful hires will need to be able to communicate with project stakeholders and managers across the organization.
• Able to juggle multiple tasks at once, changing focus and priority as needed
• Strong organizational skills
Education:
Not required but an undergraduate degree is preferred, Ideally in Business, marketing, design, or Computer Science
Agile certification an asset
Best VS. Average Candidate:
Ideal candidate is able to learn a new Program quickly; who has experience in a lot of different programs, will be onboard to onboard onto AEM quickly; is vocal and can speak to UX best practices; will be engaged with the team; takes initiative to manager their own work, requires minimal hand holding
Candidate Review & Selection
2 rounds – MS Teams Video Interviews
1st – 1 hour – 1st 30 minutes with HM (culture fit, behavioral) – 2nd 30 minutes with a Digital Experience Manager for technical questions
2nd – 30 minutes with Group Head
Hiring Manager’s availability to interview: ASAP